Frequently Asked Questions (FAQs)

  1. How to make the Pasta?
    The recipes of our Pastas are simple and can be found on the box of the product. Alternatively, you can browse through our website to search for the simple recipe or other variations.

  2. Does the kit contain everything needed to make the Pasta?
    Yes. The kit contains everything needed to make a basic version of the pasta. However, we encourage you to spruce it up a little bit and make the dish truly your own. You can start by adding some proteins- veggies, tofu, chicken, or seafood.

  3. How much protein/veggies can we cook with one packet?
    The exact amount of proteins change for each product and for each protein. As a general guideline, use about 150g of protein per 140g of dry pasta. You can of course change this amount to suit your preferences

  4. What proteins can I use with your product?
    You can use vegetables, Tofu (soya), chicken, meat or prawns with the pastas. While this is a suggestion the back of the box has our recommended proteins for each pasta. Finally, we would love to see you try out new and varied protein sources with the pasta.

  5. Does the product have any preservatives?
    We take pride in our products being free of preservatives and would do everything possible to keep our products that way.

  6. If this product has no preservatives, how does it have a large shelf life?
    We use innovative methods of manufacturing to avoid the use of preservatives. Our sauces use a combination of heat, pressure and vacuum packing to ensure that there is no bacterial growth, thus giving it its long shelf life without any preservatives. This technology is called retort packaging. 

  7. I opened sauce packs by mistake. How do I store it?
    You can store it in the refrigerator in an airtight container for 4-5 days. Please ensure that you do not use a wet spoon in the sauce, as it might cause it to spoil quicker.

  8. Can I store the sauce in an airtight container?
    Yes, an airtight container in the refrigerator is the best way to store the sauce once opened.

  9. Should I refrigerate the packets?
    You must only refrigerate the sauce pouch once they are opened, in an airtight container. When they are unopened, you can store them at room temperature in your kitchen shelves!

  10. What’s the return procedure?
    If the product is damaged during shipping, we may offer to replace the product after verification. If you would like to return the product after delivery, then you will have to do it within 7 working days. The product packaging shouldn’t be damaged and after verification the return or refund process will be initiated.

  11. How do I find the recipes to make with each product?
    Each of the product boxes contains the recipe on the back. Our website has many more variations and inspirations for you to make your pasta extra special.

  12. I added more water to the pan, how do I make it right?
    You can just cook it for a little longer on high heat without the lid, for the excess water to evaporate. This will still give you the perfect original consistency without changing the taste.

  13. How are they so red when there are no added colours?
    We use naturally ripe tomatoes and bell peppers to achieve the rich colours.

  14. Where can we buy them?
    You can buy them on our website chefskiss.co.in or on our Amazon & Flipkart storefronts.

  15. Are they available in supermarkets?
    As of now, they are available in select stores in Chennai. If you would like to know more about the same, let us know.

  16. Are they available internationally?
    Although we are based in India, we would love for our international customers not to miss out. Please reach out to us using the contact us form on our website and we will do our best to ship it to you.

  17. Are they healthy?
    Since our products don’t have any preservatives or artificial components, they’re almost like any food we consume at home. Which does make it healthy and safe to consume

  18. What’s the shelf life?
    We determine the shelf life of our kits by the shortest shelf like component. Our Pasta has a shelf life of 24 months, the sauce pouch has a shelf life of 12 months, and the cheese sachet has a shelf life of 12 months.

  19. Any discount codes?
    The discount codes are seasonal and might keep varying from time to time. You can always reach out on any of our social media platforms, and we’d be happy to figure something out for you!

  20. Do we need to add salt?
    No, we’ve included enough seasoning in all our products for the appropriate amount of protein. If you still feel like you need more salt, you can definitely add more! Remember, the pasta is your dish, so season accordingly.

  21. How is this natural and healthy?
    The products a made with natural vegetables, herbs, spices and oils. They go through a cooking process just like it is made on a normal basis. It is then packed and vacuum sealed in a pouch that is kept in a high pressure environment to kill off any bacteria. This ensures that no preservatives are needed and keeps the product safe and natural. Since there is no preservatives and the products are made with nutritional balance it does make it safe and healthy to consume.

  22. If we cook in the morning, can the pasta be consumed it by noon the same day. Will it get contaminated?
    Yes, you can definitely cook this in the morning and pack it for your lunch. Once it is cooked, it is just like any other food you make at home. The life and taste of the food are the same, the only thing that reduces is your effort & time that you spend in the kitchen!

  23. Are our products hostel friendly?
    Our pastas are definitely hostel friendly. All you need is one pan, a vessel to boil the pasta, and you are sorted. Follow the instruction on the back of the box to make the pasta.

  24. Do you ship throughout India?
    Yes, we do ship throughout India. We are also available in popular online grocery delivery services, and online marketplaces like Swiggy Instamart, Bilnkit, amazon, Flipkart, etc.

  25. When will they be available offline stores?
    We are available in multiple offline stores across major cities in India. We are constantly striving to come to a store near you. Click here to find a stockist nearest to you.

  26. Are your products hygienic?
    Yes, our products are 100% free from artificial colours and flavours and we manufacture our products in the most hygienic manner possible.

  27. How are they free from chemicals and preservatives?
    Our sauces use a combination of heat, pressure and vacuum packing to ensure that there is no bacterial growth, thus giving it its long shelf life without any preservatives. This technology is called retort packaging.

  28. Please let us know the price?
    The products are priced at 180 rupees. However, do look out for periodic offers and promotions on our products.

  29. Mention the exact quantities of veggies/chicken/ protein?
    Take the quantity of protein based on your preference. We recommend about 150 grams of protein per 140 grams of dry pasta.

  30. Can we use it without any added chicken/seafood?
    Yes!! All our products are 100% vegetarian, you can use tofu, paneer or vegetables instead of chicken or seafood.

  31. How to store it once it is opened?
    You only have to refrigerate the sauce pouch once they are opened, in an airtight container. When they are unopened, you can store them at room temperature in your kitchen shelves itself!

  32. Can Chef’s Kiss products be used to make food for pregnant women?
    Our products are 100% free from artificial colours and flavours. Consume our products under a doctor’s supervision though.

  33. Can Pasta be eaten for lunch and dinner?
    Yes. Pasta is an ideal meal any time of the day- lunch or dinner.

  34. Who are Chef’s Kiss products for?
    Our recipes are made to be enjoyed by everyone who loves delicious food. They are easy to cook & Authentic Recipe mixes which can be enjoyed by all ages. Do check the allergen declaration and ingredients for specific allergies.

  35. Are Chef’s Kiss products vegetarian?
    Yes! All our recipe mixes are 100% vegetarian and can be cooked with any meat/ veggies/ protein of your choice!

  36. What is the shelf life of Chef’s Kiss products?
    We determine the shelf life of our kits by the shortest shelf like component. Our Pasta has a shelf life of 24 months, the sauce pouch has a shelf life of 12 months, and the cheese sachet has a shelf life of 12 months.

  37. When should I finish the recipe mix after opening?
    It is ideal to consume the sauces within 3 days of opening and they should be stored in the refrigerator, in an airtight container. 

  38. Are Chef’s Kiss products available in supermarkets?
    Yes! Chef’s Kiss products are now available in some of the most sought after supermarkets in major Indian cities. We are also expanding to more cities in the near future. Use the store locator to find your nearest supermarket.

  39. Are Chef’s Kiss products available in eCommerce platforms?
    Yes! Chef’s Kiss products are available in e-commerce platforms like Amazon, BigBasket, JioMart and Flipkart.

  40. Can Chef’s Kiss products be made with vegetarian ingredients?
    Our Chef’s Kiss pastas are 100% vegetarian and can be cooked using any vegetables/ paneer or protein of choice.

  41. Do I need to add salt when I am cooking with the Chef’s Kiss products?
    No! All our recipe mixes come perfectly seasoned with salt to your taste preferences when preparing the dish. However, do not hesitate to season with salt and pepper to your taste. 

  42. Is Chef’s Kiss a restaurant/ food delivery service?
    No, Chef’s Kiss isn’t a restaurant. We share recipes and sell mixes that help you cook at home!

  43. Are your recipe mixes vegan?
    They aren’t vegan. Our recipe mixes are 100% vegetarian.
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